How to Access Cleveland Clinic Neurology Update On Demand Online
To access Cleveland Clinic Neurology Update On Demand, you need the access code that was sent to you from Cleveland Clinic Neurology Update On Demand. If you purchased before the meeting, your access code was sent during the meeting. If you purchased after that, your access code was sent immediately after purchase.
If you do not receive your receipt with the access code, please check your Junk Mail for an e-mail. If you need your access code resent, please contact support@OnDemand.com and provide the e-mail address that you used to purchase Cleveland Clinic Neurology Update On Demand.
Once you click on your access link, you will be prompted to register and create a username/password.
Returning Visitors to Cleveland Clinic Neurology Update On Demand online:
On subsequent visits, you do not need your personalized access link. You can simply go to https://watch.ondemand.org/ccneuro. Enter the username and password you created.
Forgot your username or password?
You can use the Forgot username/password functionality on the log-in page. Enter the email address that you used when you registered your Cleveland Clinic Neurology Update On Demand access link and we will send your username and instructions on resetting your password. For security reasons, passwords cannot be emailed.
How to use the USB Drive:
To begin viewing sessions, insert the USB Drive into the USB Port of your PC or Mac computer.
Close any automatic prompts (such as “AutoPlay”) that you receive upon connecting the USB drive to your computer.
Open My Computer and select the USB Drive, then double click Play.
Double click on the USB Drive icon which will appear on your desktop and then double click Play.
Refunds will be permitted within 30 days of receiving online or digital access to your product.
The following conditions apply:
- If CME credit is available and has been claimed, a refund will not be permitted
- For products that include physical CD’s, thumb drives or hard drives, these items must be returned to Learner’s Digest before a refund can be processed.
- If the original was purchased with an offer for a premium such as a gift card, the premium must be returned, or a partial refund may be granted that excludes the value of the premium.